Riley Chen
Summary
High-activity setter who books qualified demos and protects margin.
Core strengths
- Full-cycle sales in HVAC and Energy with 8+ years in quota-carrying roles.
- Comfortable with hybrid field + phone motions and structured discovery.
- Led pod of 4 reps; improved show rate by 12 pts with reminder discipline.
Recent impact
- $1.2M personal production in trailing 12 months (verified references).
- Cut cycle time by prioritizing credit-ready homeowners first.
Tools & process
CRM hygiene, same-day follow-up, objection handling, and tight handoffs to install/ops.
Education & certs
- Continuing education in consultative selling; OSHA-aware for field roles where applicable.